[41249] in North American Network Operators' Group
e-mail list use at Akamai, followup
daemon@ATHENA.MIT.EDU (Avi Freedman)
Tue Sep 4 17:20:34 2001
Date: Tue, 4 Sep 2001 17:19:53 -0400
From: Avi Freedman <freedman@freedman.net>
Message-Id: <200109042119.RAA28918@freedman.net>
To: nanog@merit.edu
In-Reply-To: <10184.163350.27021@avi.netaxs.com>
Errors-To: owner-nanog-outgoing@merit.edu
In article <10184.163350.27021@avi.netaxs.com> you wrote:
: Very sorry this happened. Marketing purchased a 'trial version' of
: a list that apparently had ARIN-gleanings.
Follow-up:
1) Akamai won't be using any lists in the future to do e-mail marketing.
That's a firm commitment that we're prepared to make. Anyone doing
so will be terminated.
2) Akamai's policy has been and remains that no Akamai salespeople are
to e-mail potential customers unless they've been given permission
to do so by a human. Violations have led, and will lead, to termination.
If there are any issues relating to spam or suspected spam, ccare@akamai.com
will follow them through. Any issues with the Akamai customer care group's
followup (they also deal with network portscanning etc complaints), feel
free to escalate to me or anyone in networking at Akamai and we'll follow
through.
Thanks,
Avi
