[39582] in North American Network Operators' Group
Viewpoints on how to handle errors
daemon@ATHENA.MIT.EDU (Sean Donelan)
Mon Jul 16 04:28:18 2001
Date: 16 Jul 2001 01:27:45 -0700
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From: Sean Donelan <sean@donelan.com>
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Two viewpoints on handling a major outage, and dealing
with the consequences of your mistake.
Handling Even Your Big Glitches Gracefully
http://www.washtech.com/news/atwork/11178-1.html
Nasdaq: Outage Not Likely To Recur
http://www.internetweek.com/story/INW20010711S0005
