[3878] in North American Network Operators' Group

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Re: *** MAKE SPAM@INTERRAMP.COM DIE FAST!!! *** (fwd)

daemon@ATHENA.MIT.EDU (Robbie Honerkamp)
Sat Aug 24 09:58:01 1996

From: Robbie Honerkamp <robbie@tomservo.mindspring.com>
To: joe@Navigist.Com (Joe Rhett)
Date: Sat, 24 Aug 1996 09:46:36 -0400 (EDT)
Cc: rsanders@mindspring.net, nanog@merit.edu
In-Reply-To: <199608241108.EAA18771@netservice.ca.navigist.com> from "Joe Rhett" at Aug 24, 96 04:08:15 am

> > lists@reflections.mindspring.com writes:
>  
> > > The transition has not yet occurred; we will start transferring customers 
> > > come the beginning of September.
>  
> > In addition, we will not be offering free demo accounts.  The ease
> > with which spammers can acquire throwaway PSI accounts, coupled with
> > PSI's inability to trace a given post back to its source, has made PSI
> > a spammer's dream.  It's not a matter of apathy, but of impotence.
> > Those in charge of curtailing net abuse had few of the facilities
> > necessary to do so.
>  
> > We will require NNTP authentication for news posting, and will
> > immediately take action against accounts whose postings violate our
> > terms of service (http://www.mindspring.com/aboutms/policy.html).
>  
> This must be a new tactic for you. I have received numerous spam-mail
> messages from mindspring.com.  I have sent numerous messages to
> postmaster and abuse@mindspring concerning this problem, and never
> received a reply.

I'm the one who answers postmaster mail here. If we recieve a complaint
about spam/abuse, we take action. We have no hesitation about cancelling
an account due to abuse- Those aren't the customers we want to have.
I'm not sure what you might have reported, but if you sent us a complaint,
we investigated it, and took action if necessary.

If you have problems with a user, send the report to abuse@mindspring.com,
and it _will_ be taken care of.

Robbie


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