[37551] in North American Network Operators' Group
RE: To CAIS Engineers - WAKE UP AND TAKE CARE OF YOUR CUSTOMERS
daemon@ATHENA.MIT.EDU (Andy Dills)
Tue May 15 14:38:10 2001
Date: Tue, 15 May 2001 14:29:39 -0400 (EDT)
From: Andy Dills <andy@xecu.net>
To: <nanog@nanog.org>
In-Reply-To: <Pine.LNX.4.30.0105131902120.20428-100000@anime.net>
Message-ID: <Pine.GSO.4.32.0105151428090.27292-100000@shell.xecu.net>
MIME-Version: 1.0
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Errors-To: owner-nanog-outgoing@merit.edu
On Sun, 13 May 2001, Dan Hollis wrote:
>
> On Sun, 13 May 2001, Joe Marr wrote:
> > Absolutely correct, but if I was a T1 customer paying $1500 a month, you
> > best believe my issue would get resolved. xDSL companies are far from being
> > customer oriented, they only care about the number of lines installed per
> > month.
>
> I believe CAIS also sells T1s. The fact they appear to have only a single
> BGP engineer and they dont appear to even be able to call them in means we
> wont be buying a T1 or anything else for that matter from CAIS anytime
> soon, possibly ever.
It makes you long for the Bob Gibson days. CAIS has been in a constant
swirl down the shitter since 95.
Andy
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