[37459] in North American Network Operators' Group
Re: To CAIS Engineers - WAKE UP AND TAKE CARE OF YOUR CUSTOMERS
daemon@ATHENA.MIT.EDU (Douglas A. Dever)
Mon May 14 12:38:30 2001
Date: Mon, 14 May 2001 08:51:14 -0400 (EDT)
From: "Douglas A. Dever" <dever@hq.oh.verio.net>
Reply-To: dever@verio.net
To: "John Palmer (NANOG Acct)" <nanog@adns.net>
Cc: nanog@nanog.org
In-Reply-To: <000501c0dbec$f23cf5a0$f09d05c7@nipsco.com>
Message-ID: <Pine.GSO.3.96.1010514084847.25999U-100000@hq.oh.verio.net>
MIME-Version: 1.0
Content-Type: TEXT/PLAIN; charset=US-ASCII
Errors-To: owner-nanog-outgoing@merit.edu
On Sun, 13 May 2001, John Palmer (NANOG Acct) wrote:
> PSINet dumped all of their DSL customers onto CAIS. Covad is the backhaul
> provider for them both. Need I say more?
>
> Bottom line, I dont know how many thousands of people were without service
> for more than a day because the whole transfer was botched.
Sounds like another reason why you're putting your livelihood at risk if
you're relying on DSL and/or a single connection for your business needs.
Here endeth the lesson.
--
Douglas A. Dever Network Engineering Manager dever@verio.net
"We don't care. We don't have to. We're the Phone Company."
-- Lily Tomlin, Saturday Night Live. 9/18/76
