[37419] in North American Network Operators' Group
RE: To CAIS Engineers - WAKE UP AND TAKE CARE OF YOUR CUSTOMERS
daemon@ATHENA.MIT.EDU (Roeland Meyer)
Sun May 13 17:20:17 2001
Message-ID: <9DC8BBAD4FF100408FC7D18D1F0922860E45EA@condor.mhsc.com>
From: Roeland Meyer <rmeyer@mhsc.com>
To: nanog@nanog.org
Date: Sun, 13 May 2001 14:20:28 -0700
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Errors-To: owner-nanog-outgoing@merit.edu
I've had similar problem at SpeakEasy. They still don't have a reverse-DNS
clue.
http://www.mhsc.com/recovery.htm
None of the DSL ISPs can do larger than /27 anymore, even when they're
ILECs. Anything less than a /24 can't be SWIP'd and if you don't control
your in-addr.arpa entries you don't control your domain and have no
security.
> From: John Palmer (NANOG Acct) [mailto:nanog@adns.net]
> Sent: Sunday, May 13, 2001 1:40 PM
> <FLAME ON>
> PSINet dumped all of their DSL customers onto CAIS. Covad is
> the backhaul
> provider for them both. Need I say more?
>
> Bottom line, I dont know how many thousands of people were
> without service
> for more than a day because the whole transfer was botched.
>
> We have a situation where we had a DSL connection from PSI
> and were using
> our own IP addresses. Problem is that no one changed the
> routing tables and the packets dead-ended at PSI.
>
> Getting CAIS to fix this problem has been a nightmare. At
> first, PSI didnt
> stop announcing the routes and now that they have, it seems that
> CAIS will not announce the routes till Monday becuase "no one
> at our NOC
> knows how to do this and the one guy (ONE GUY IN THE WHOLE
> COMPANY - AND THEY ARE A NATIONWIDE PROVIDER????) who knows
> how doesn't work
> weekends."
> <flame off - sorry to the list for being so loud>
