[36657] in North American Network Operators' Group
Re: OT-ish: netsol facist contact info?
daemon@ATHENA.MIT.EDU (Alexei Roudnev)
Thu Apr 12 14:30:33 2001
Message-ID: <005201c0c37d$bef17f40$9eb431c6@oemcomputer>
From: "Alexei Roudnev" <alex@relcom.EU.net>
To: "Cerqua, Toby" <tcerqua@platinumsystems.net>, <nanog@merit.edu>
Date: Thu, 12 Apr 2001 11:23:59 -0700
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Errors-To: owner-nanog-outgoing@merit.edu
netsol is an excellent example of American, braimnless, 24x7 service support which
is useless for the smart people and does exist for the dumb ones.
My example:
begin:
Me: I payed extra 35$, can you confirm that domain will be renewed for extra one
year, I does not see it on the whois?
NS: If you did not payed, use our web to pay. If you had _last_ notification,
dismiss it.
Me: I know; but I am asking you about my extra payment - if my friend payed 70$
and I payed 35$ for the same domain, what will really happen?
NS: If you did not payed, you can do it by the web. If you have _fginal_
notification, dismiss it. etc.
goto begin
Just the same as to ask questions to the typewriter...
----- Original Message -----
From: "Cerqua, Toby" <tcerqua@platinumsystems.net>
To: <nanog@merit.edu>
Sent: Thursday, April 12, 2001 7:26 AM
Subject: OT-ish: netsol facist contact info?
>
> i've been trying to get through to nanog for months now to do a simple
> address change. of course i used their form correctly -- several times, in
> fact -- and i've exchanged emails with some lackey on the problem. once i
> made the problem clear, communications dropped off sharply. anyone know a
> contact with a clue? i'd rather get this done *before* the time runs out and
> i lose the name.
>
> thanks much. of course, please respond off-list.
>
> -t
>
>
