[36113] in North American Network Operators' Group
Re: verizon paging modem numbers
daemon@ATHENA.MIT.EDU (Alan Clegg)
Tue Mar 27 13:24:35 2001
Date: Tue, 27 Mar 2001 13:14:24 -0500
From: Alan Clegg <abc@bsdi.com>
To: Mike Batchelor <mikebat@tmcs.net>
Cc: nanog@merit.edu
Message-ID: <20010327131424.B30266@diskfarm.firehouse.net>
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In-Reply-To: <LLEOLJEDPHOFANPCPKOMEEEACCAA.mikebat@tmcs.net>; from mikebat@tmcs.net on Tue, Mar 27, 2001 at 09:40:24AM -0800
Errors-To: owner-nanog-outgoing@merit.edu
Unless the network is lying to me again, Mike Batchelor said:
>
> > Does anyone using verizon paging service via digital celphone know the
> > number for their modems to send pages. Their sales people want use to
> > use email, what's new, but as you know we need pages when the network is
> > down, not up.
>
> What did they say when you told them their answer was inadequate? What did
> they say when you told them if you didn't get a modem phone number, you were
> going to cancel your service because it is useless just when it is needed
> the most?
Most likely the same thing that Cingular said:
1) "well, we don't support that service anymore"
2) "we don't do that, we've never done that"
3) "huh?"
4) "you don't need a modem with your GSM phone, it has one built in"
5) "I've never heard of that, what is it?"
Nobody in "customer service" knows what TAP/IXO paging is, and you know
what? As long as they have all of the drug-dealers and soccer-moms buying
service from them without the need for TAP/IXO, they don't CARE.
Now, for an answer, search thru an archive of nanog and find the excel <gah!>
spreadsheet that I pointed people to about 2 months ago. It had several
hundred TAP/IXO modem numbers...
AlanC
