[35198] in North American Network Operators' Group
Re: Covad SUCKS!
daemon@ATHENA.MIT.EDU (Brian Wallingford)
Wed Feb 28 21:38:14 2001
Date: Wed, 28 Feb 2001 20:31:44 -0500 (EST)
From: Brian Wallingford <brian@meganet.net>
To: Steve Gibbard <scg@gibbard.org>
Cc: Roeland Meyer <rmeyer@mhsc.com>,
"'nanog@merit.edu'" <nanog@merit.edu>
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On Wed, 28 Feb 2001, Steve Gibbard wrote:
:Yes, having your DSL service cut off sucks. I know this from experience,
:as my home connection is also currently down for the same reason.
:However, I think the lesson to learn from this is not that Covad sucks,
:but rather that keeping mission critical systems single homed on a DSL
:line to an ISP that's not paying its bills is probably a bad idea.
Our sales staff tells prospective clients exactly that ("If your business
will rely heavily on your connectivity, DSL is the wrong choice"). It's
not mature enough (read: its too-quick proliferation was due mostly to
largely sales-oriented, facilities-less entities flooding the market
with no forethought to quality).
And, of course, it's never a good idea to include scenarios that are out
of one's control in SLAs to one's clients. That said, I'd say Roeland's
gotten his share of crow to mange on ;) Live and learn.
-brian
