[34791] in North American Network Operators' Group

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Re: Network for Sale

daemon@ATHENA.MIT.EDU (Troy Corbin)
Mon Feb 19 18:30:10 2001

Date: Mon, 19 Feb 2001 17:23:52 -0600 (CST)
From: Troy Corbin <troyc@titan.communitech.net>
To: Jay <jay@opnix.com>
Cc: "Majdi S. Abbas" <msa@samurai.sfo.dead-dog.com>, nanog@merit.edu
In-Reply-To: <Pine.LNX.4.30.0102191341220.6342-100000@jay.internal.opnix.com>
Message-ID: <Pine.LNX.4.10.10102191544530.4712-100000@titan.communitech.net>
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Errors-To: owner-nanog-outgoing@merit.edu


Im particularily intrigued by the Opnix customer care practices. A
late-nite call to the Opnix NOClet on duty to find out why a certain
netblock was unable to connect to the Opnix webserver(s) received the
response "Are you a customer? I dont recognize your voice..." How does
this scale beyond 10 customers?

On a semi-technical front, what are you using to monitor RTT and how do
you switch to new paths when you see that a current path is
congested/latent/etc? How do you adapt to changes without thrashing, and
how do you handle multi-homed customers, particularily those that are
multihomed to multiple Opnix PNAPS^H^H^H^(oops, wrong marketing hype 
engine enabled)POPS? 

-troy

On Mon, 19 Feb 2001, Jay wrote:

> 
> On Mon, 19 Feb 2001, Majdi S. Abbas wrote:
> 
> > 	Particularly amusing is:
> >
> > 	http://www.opnix.net/whatwedo/performance.shtml
> 
> 
> If you have any questions about our route intelligence technologies (the
> above link talks about that a bit) or how it relates-to /
> interoperates-with BGP4, please feel free to ask me. I'd be happy to
> answer any questions. :)
> 
> 
> >
> > 	--msa
> >
> 
> -- 
> ~Jay
> 
> ..                                                ..
> .. Jay Jacobson           Chief Executive Officer ..
> .. Opnix, Inc.                   http://opnix.com ..
> ..                                                ..
> ..        Innovating Internet Intelligence        ..
> ..                                                ..
> 
> 
> 





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