[34733] in North American Network Operators' Group
RE: Systemic problems at Verizon
daemon@ATHENA.MIT.EDU (M. David Leonard)
Sat Feb 17 12:13:37 2001
Date: Sat, 17 Feb 2001 12:08:13 -0500 (EST)
From: "M. David Leonard" <mdl@equinox.shaysnet.com>
To: deeann mikula <deeann@telerama.com>
Cc: nanog@nanog.org
In-Reply-To: <Pine.BSF.4.30.0102171112200.8639-100000@gauntlet.telerama.com>
Message-ID: <Pine.3.89.10102171236.B16640-0100000@equinox.shaysnet.com>
MIME-Version: 1.0
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Errors-To: owner-nanog-outgoing@merit.edu
Here at ShaysNet (Greenfield, MA) our experience matches Richard
Welty's. NYNEX/BA/Verizon can't get ISDN working properly. Hell, last
month they managed to screw up 8 PRIs into UMass/Amherst from a 5ESS
switch on Fearing St. four blocks away. Seems the Lowell Switch
Operations Group performed a load of new code for the switch in the
middle of the day without informing any co staff. I heard that co techs
were telling digital techs that their test gear _had_ to be defective.
Yeah, right.
On this subject, how common is it for an ILEC to have one group
modifying a switch load without informimg the co techs? Does this happen
all the time? Don't they have _any_ monitoring capability?
David Leonard
ShaysNet
On Sat, 17 Feb 2001, deeann mikula wrote:
>
> On Sat, 17 Feb 2001, Richard Welty wrote:
>
> >
> > Steve Sobol <sjsobol@NorthShoreTechnologies.net>
> >
> > > I've never, ever had trouble with Ameritech ISDN,
> >
> > ISDN, now there's a technology that NYNEX/Bell Atlantic/Verizon
> > has never been able to get right in the Northeast. Never, never,
> > never, never, never. there are rumors of working ISDN in some
>
>
> whoa. my experience is completely the oposite. (in BA/verizon
> country, in pittsburgh PA.)
>
> i love my dedicated ISDN clients! we have about 15 or so still left,
> and their connections are rock solid! in my 3 years of managing the
> dedicated access customers, i've probably dealt with less than 10
> instances of real trouble with those lines. (ie: not solved by
> resynching the isdn routers, but requiring calling in a bell tech.)
>
> well, except for when we switched a few ISDN customers to adelphia...
>
>
>
> deeann m.m. mikula
> director of operations
>
> telerama public access internet
> http://www.telerama.com
> 1.877.688.3200
>
>
>
>
>
