[34696] in North American Network Operators' Group
Re: Systemic problems at Verizon
daemon@ATHENA.MIT.EDU (Brian Wallingford)
Fri Feb 16 14:00:05 2001
Date: Fri, 16 Feb 2001 13:52:16 -0500 (EST)
From: Brian Wallingford <brian@meganet.net>
To: Jeff Ogden <jogden@merit.edu>
Cc: nanog@nanog.org
In-Reply-To: <v0421010eb6b30ad62171@[198.108.90.150]>
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On Fri, 16 Feb 2001, Jeff Ogden wrote:
:At 11:38 AM -0500 2/16/01, Steve Sobol wrote:
:>David Lesher wrote:
:>
:> > SBC/Amth problems were|are in the POTS arena.
:>
:>And DSL. Not just POTS.
:>
:
:And T1s, T3s, Frame Relay, and ATM. Not just DSL and not just POTS.
Indeed. Especially since they decommissioned the (always reliable and
knowledgably-staffed) DSG in favor of the "Verizon Advanced Data,
Inc." spinoff. I'd guess the staffing is the same as prior, but where it
used to take less than 5 minutes to get a tech on the horn, it's now an
all-day contest to avoid busy signals and voicemail boxes.
If that's not enough, the lack of inter-office facilities has been a
nightmare for the past 6 months or so, especially in MA.
-brian
