[34423] in North American Network Operators' Group
PhoenixDSL/Telocity/Megapath
daemon@ATHENA.MIT.EDU (Robert L. Harris)
Mon Feb 5 20:56:03 2001
Date: Mon, 5 Feb 2001 18:54:04 -0700
From: "Robert L. Harris" <Robert.L.Harris@rnd-consulting.com>
To: nanog@merit.edu
Message-ID: <20010205185404.G25089@rnd-consulting.com>
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Just got some news that in a neat twist of sales between PheonixDSL,
Telocity and Megapath, anyone originally on Pheonix's line will be without
support. A friend of mine in the mean time tried to hook up a new firewall
and can't get past his gateway, but can ping the gateway. The windows
box originally installed works fine though. Someone at Level 1 customer
support says "yeah something's wrong" and he won't be able to do anything
until he gets a new Telocity DSL router for his DSL. This of course
will take 3 weeks to ship.
This sound normal? Does the person on the other end of the phone have a
clue? (i.e. Anyone at Telocity/Megapath know the truth of what's going
on with them? ) I have some customers using them for small businesses.
No, cablemodems and other dsl systems aren't available where he is right
now.
Robert
:wq!
---------------------------------------------------------------------------
Robert L. Harris | Micros~1 :
Senior System Engineer | For when quality, reliability
at RnD Consulting | and security just aren't
\_ that important!
DISCLAIMER:
These are MY OPINIONS ALONE. I speak for no-one else.
FYI:
perl -e 'print $i=pack(c5,(41*2),sqrt(7056),(unpack(c,H)-2),oct(115),10);'
