[34320] in North American Network Operators' Group
Re: Network Solutions Bilking ex-customers
daemon@ATHENA.MIT.EDU (poptix@sleepybox.poptix.net)
Sat Feb 3 04:54:34 2001
Date: Sat, 3 Feb 2001 03:52:07 -0600 (CST)
From: <poptix@sleepybox.poptix.net>
To: "Henry R. Linneweh" <linneweh@concentric.net>
Cc: <nanog@merit.edu>
In-Reply-To: <3A573B7A.12783140@concentric.net>
Message-ID: <Pine.LNX.4.30.0102030348130.16915-100000@sleepybox.poptix.net>
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In network solutions favour, I have to say that I have not recieved any
invoices for the domains I've renewed in the past few months (quite a few)
only a letter confirming that payment was recieved and that it will be up
for renew in another x amount of years. OTOH, I have recieved letters from
network solutions that look like bills for renewal, that are actually
changeover forms to move your domain from another registrar (opensrs in
the 3 letters I got) which I greatly dislike. (it's real fun when the
customer gets it and calls to complain that they paid us for it already,
and want to know why they're getting a bill from NSI). NSI, moving from
one bad marketing ploy to another.
Matthew S. Hallacy
XtraTyme Technologies
On Sat, 6 Jan 2001, Henry R. Linneweh wrote:
>
> That is rather dumb not being able to reconcile accounts paid with accounts
> received like any other normal business model that has a billing department.
>
> Thank you;
> |--------------------------------|
> | Thinking is a learned process. |
> | ICANN member @large |
> | Gigabit over IP, ieee 802.17 |
> | working group |
> | Resilient Packet Transport |
> |--------------------------------|
> Henry R. Linneweh
>
>
>
