[32626] in North American Network Operators' Group
Internet performance measures compared to other industires
daemon@ATHENA.MIT.EDU (Sean Donelan)
Mon Dec 4 13:59:29 2000
Date: 4 Dec 2000 10:57:16 -0800
Message-ID: <20001204185716.10008.cpmta@c004.sfo.cp.net>
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To: nanog@merit.edu
From: Sean Donelan <sean@donelan.com>
Errors-To: owner-nanog-outgoing@merit.edu
I wonder if I'm sensitized to Internet problems in comparison
to other industries. I checked a couple of other industries
often given as examples of high uptimes, and found similar
problems.
Ameritech will compensate 150,000 customers who waited more than
48 hours for a repair, or more than 7 days past the installation due
date since January 1 2000. Ameritech is under investigation in four
other states for missed dates and repair problems.
An e-merchant reports credit card fraud verification system nonfunctional
22 percent of the time. Mastercard and Visa didn't reply to press
inquiries.
NASDAQ reports 99.96% system availability since January 1 2000.
AT&T, the only ISP I know publicly posting connection stats, reports 99%
connect success last month.
