[32106] in North American Network Operators' Group
RE: SLA monitoring software package
daemon@ATHENA.MIT.EDU (Neil J. McRae)
Thu Nov 9 06:13:12 2000
From: "Neil J. McRae" <neil@COLT.NET>
To: "Yu Ning" <yuning@ns.chinanet.cn.net>,
"nanog-post" <nanog@merit.edu>
Date: Thu, 9 Nov 2000 11:12:04 -0000
Message-ID: <MABBIIAHHKAJEFEGCPOEOEBBCBAA.neil@COLT.NET>
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> As we know SLA is frequently referred by some major NSPs, I
> wonder if there is any
> vendor specific, or third party software package that can help an
> NSP to monitor its
> backbone network and to see if its network conform their SLA
> agreement with customers?
>
> If there is any well-known SLA monitoring software ? How about
> IPM (Internet Performance
> Monitor) by Cisco? Anyone has any comment on using IPM ?
>
We had a look at some of these tools and found that there
was a large selection of not so good tools - in the end
we have gone for Netcool [www.micromuse.com] which has
some good capabilities for the measurement but very
poor capabilities for presenting this information to
third parties, such as customers.
Regards,
Neil.
