[31988] in North American Network Operators' Group
Re: Exodus NOC phone number?
daemon@ATHENA.MIT.EDU (Ian Cooper)
Thu Nov 2 17:26:41 2000
Message-Id: <5.0.0.25.2.20001102221511.00a84dc0@nemo.corp.equinix.com>
Date: Thu, 02 Nov 2000 22:24:35 +0000
To: Sean Donelan <sean@donelan.com>, nanog@merit.edu
From: Ian Cooper <icooper@equinix.com>
In-Reply-To: <20001102220417.24158.cpmta@c004.sfo.cp.net>
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At 14:04 11/2/00 -0800, Sean Donelan wrote:
>On Wed, 01 November 2000, "Dominic J. Eidson" wrote:
> > On Wed, 1 Nov 2000, Mathew Butler wrote:
> > > Does anyone have the Exodus NOC phone number? (Or who I'm supposed
> to talk
> > > to in this situation?):
> > From http://www.exodus.net/contact_us.html
> > Response Center:
> > 1.877.393.7878
> > (from outside the U.S. call 1.800.13937878)
> ^ A one at the beginning of the NXX
^^^??? this one is also interesting
>I'll be more specific, does this number work outside the USA. Its
>not a typical US 1-800 number, because it has too many digits and
>a "1" as the beginning of the NXX. Is it a special ITU number?
If it was an international free number it would be +800 (e.g. 011 800 from
the US, 00 800 from lots of Europe). The "1" at the start suggests a
number in the US, but I guess it's not so odd for someone in the US to have
just added it by accident (I one had some business cards arrived that had
"+1 44" for my numbers in the UK... er... no that's not going to work).
For what it's worth, dialing 00 800-13937878 from BT in the UK ends up with
a ring tone of some kind; calling both 00 800-13937878 and +800-13937878 on
the Orange GSM network gives a "number error" message on my handset.
