[31942] in North American Network Operators' Group
Re: InterNAP?
daemon@ATHENA.MIT.EDU (Sean Donelan)
Tue Oct 31 23:11:55 2000
Date: 31 Oct 2000 20:09:57 -0800
Message-ID: <20001101040957.29438.cpmta@c004.sfo.cp.net>
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To: bradley@dunn.org
From: Sean Donelan <sean@donelan.com>
Cc: nanog@merit.edu
Errors-To: owner-nanog-outgoing@merit.edu
On Tue, 31 October 2000, Bradley Dunn wrote:
> The ability to "guarantee" performance is orthogonal to how you write
> your SLAs.
>
> Anyone with knowledge of risk management and actuarial science
> understands this.
SLA's are a bit like reverse insurance. You pay a lot of money, and
if the network crashes you get a little back. But you never get back
more than you paid. With insurance you pay a small premium, and if
you die your family gets more money back. Although, if you live a long
life, you may not recoup your premiums.
