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ATT Broadband/MediaOne Meltdown

daemon@ATHENA.MIT.EDU (Daniel Senie)
Sun Sep 24 23:35:53 2000

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Date: Sun, 24 Sep 2000 23:34:01 -0400
From: Daniel Senie <dts@senie.com>
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Errors-To: owner-nanog-outgoing@merit.edu


Sometime late last week, the ne.mediaone.net DNS service appears to have
melted down. MediaOne (now ATT Broadband) has actually been quite good
about providing DNS mappings, both forward and reverse, but it all died
last week.

It's been dead for 3 or 4 days now. Today, the DHCP service for at least
all of eastern Massachusetts died at noon. Anyone who's DHCP lease
hasn't expired is still able to surf the 'net, but if you rebooted or
otherwise needed a lease update, you're SOL.

In typical style for them, they only said "many users are experiencing
trouble accessing the Internet." Nice broad, content-free message that
is..." After 45 minutes listening to muzak, they confirmed that indeed
the DHCP server was dead, and they have no ETR for it.

I wonder if they will report this wide-spread outage through the
reporting channels?

-- 
-----------------------------------------------------------------
Daniel Senie                                        dts@senie.com
Amaranth Networks Inc.                    http://www.amaranth.com


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