[29068] in North American Network Operators' Group

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Re: compaq.com no longer resolveable

daemon@ATHENA.MIT.EDU (brett watson)
Thu Jun 8 01:58:56 2000

Message-Id: <200006080556.WAA13475@ug.mibh.net>
To: Charles Sprickman <spork@inch.com>
Cc: nanog@merit.edu
In-reply-to: Your message of "Thu, 08 Jun 2000 01:50:32 EDT."
             <Pine.BSF.4.21.0006080148440.22393-100000@shell.inch.com> 
Date: Wed, 07 Jun 2000 22:56:48 -0700
From: brett watson <bwatson@mibh.net>
Errors-To: owner-nanog-outgoing@merit.edu


> 
> Actually, I literally stumbled upon this on the NetSol site.  Whether the
> number really works or not, I don't know, I have my own DSL horror story
> that has left my phone useless (billing, not technical).
> 
> http://www.networksolutions.com/help/tech-savvy.html
> 
> (for the tech savvy that can dial a phone, I guess)

oh, it works just swell.  i called last night (before 9pm est) to get
help on a domain registration and got a recording saying "we're sorry,
we're busy, try our web site...".  this repeated twice and rather than
going to a hold queue, they simply hang up on you.  i went through
that 4 times in 30 minutes and the 5th time i finally got put in a
hold queue for 10 minutes before getting someone live.

the rest of the conversation, i won't even bore you with.

-b


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