[28615] in North American Network Operators' Group

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Re: Re: product liability (was: Virus Update)

daemon@ATHENA.MIT.EDU (Jim Mercer)
Tue May 9 18:06:40 2000

Date: Tue, 9 May 2000 18:03:28 -0400
From: Jim Mercer <jim@reptiles.org>
To: Shawn McMahon <smcmahon@eiv.com>
Cc: nanog@merit.edu
Message-ID: <20000509180328.B26168@reptiles.org>
Mime-Version: 1.0
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In-Reply-To: <200005092144.RAA20973@oa.eiv.com>; from smcmahon@eiv.com on Tue, May 09, 2000 at 05:44:57PM -0400
Errors-To: owner-nanog-outgoing@merit.edu


On Tue, May 09, 2000 at 05:44:57PM -0400, Shawn McMahon wrote:
> You're talking about a product sold under the advertising promise that
> little to no training is necessary, and with default behavior that makes it
> TRIVIAL to write crap like this.

i guess this is the gist of my argument.

companies should not be buying into solutions that require "little or no
training".  computer networks/applications are getting more and more
complicated.

if they think they can save money on salaries by getting software that doesn't
require a knowledgeable person to set it up, well, then they get what they
pay for.

> But as it is, even large companies that don't use Outlook had expensive
> damage, because of Microsoft shipping complex unmanageable
> cruft-accumulated bloatware that can't be locked down very well even by the
> top experts in the field without removing functionality that Microsoft
> proclaims to the world that you need to go Where You Want To Go Today.

crappy software is a fact of life.

> Where I want to go today is to work without having to recover 1,300 files
> damaged by two idiots double-clicking something they shouldn't have.
>
> Ask CBS' network folks where they want to go today.  They'll probably tell
> you "to Redmond, with AK-47s".

probably best to take those AK-47s and go after the bonehead who made the
decision to use the crappy software.

-- 
[ Jim Mercer                 jim@reptiles.org              +1 416 506-0654 ]
[          Reptilian Research -- Longer Life through Colder Blood          ]
[  Don't be fooled by cheap Finnish imitations; BSD is the One True Code.  ]


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