[28428] in North American Network Operators' Group

home help back first fref pref prev next nref lref last post

Timeline

daemon@ATHENA.MIT.EDU (Sean Donelan)
Sat Apr 29 05:12:27 2000

Date: 29 Apr 2000 02:10:29 -0700
Message-ID: <20000429091029.25290.cpmta@c004.sfo.cp.net>
Content-Type: text/plain
Content-Disposition: inline
Mime-Version: 1.0
To: nanog@merit.edu
From: Sean Donelan <sean@donelan.com>
Errors-To: owner-nanog-outgoing@merit.edu


Timeline

4/25/2000  9:45am PDT Approximate beginning of service interruption
4/25/2000 10:48am PDT First post to NANOG about problem
4/25/2000 10:57am PDT NANOG post "all circuits busy" calling provider NOC
4/25/2000 11:27am PDT First post from provider executive to NANOG
4/25/2000  2:09pm PDT Provider client communication (Switch Related Issues)
4/25/2000  5:30pm PDT First news report published in trade press
4/25/2000  7:43pm PDT Provider client communication (Network Issues)
4/26/2000  7:17pm PDT Customer letter from provider executive officers

Overall a very impressive response by the provider.




home help back first fref pref prev next nref lref last post