[28308] in North American Network Operators' Group
Re: NASA contact info
daemon@ATHENA.MIT.EDU (Hank Nussbacher)
Tue Apr 25 01:29:02 2000
Message-Id: <3.0.5.32.20000425082019.007cf100@max.ibm.net.il>
Date: Tue, 25 Apr 2000 08:20:19 +0200
To: hardie@equinix.com, nanog@nanog.org
From: Hank Nussbacher <hank@att.net.il>
In-Reply-To: <200004242018.NAA00028@kiwi.equinix.com>
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Errors-To: owner-nanog-outgoing@merit.edu
At 13:18 24/04/00 -0700, hardie@equinix.com wrote:
The NASA NOC contact is:
Outage Contact : ENMC (Enterprise Network Operations Center)
Outage Notification : enmc@nisn.nasa.gov
Outage Phone # : (256)544-8900
-Hank
>
>Try 256-544-1450 or 256-961-4000; that's the wide area monitoring
>group that took over some of the NISN functions during the transition
>to CSOC. I just checked and 256-544-1450 does give you a real human
>who does know what peering means. They may not be the right people
>for everything, but they are probably a decent start. You can also
>try the EIS Helpdesk group at 1 888-564-2762, but they will probably
>make you wait on hold before transferring you to the WAN group. If
>you are looking for help with something specific (like
>e.root-servers), you might want to post a general sense of what it is,
>as some of the NASA alumni still help out with stuff that got dropped
>during all of the transitions.
>
>For those of you keeping score, the host nsipo.nasa.gov noted below
>was part of the NASA Science Internet Project, which got folded into
>NISN, the NASA Integrated Services Network, which was folded into the
>Consolidated Space Operations Contract.
> regards,
> Ted Hardie
> "22 re-orgs during 4 years at NASA"
>
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>the email address we have on file for the nasa noc is broken. anyone have
>more current info?
>
> 550 <noc@nsipo.nasa.gov>... User unknown
>
>calls to the non-800 nunber in our data base get "no such number"
>
>a call to the 800 number gets us a nice person who gives us email addresses
>which also do not work.
>
>and jared's list has nothing for nasa.
>
>randy
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