[27594] in North American Network Operators' Group
Re: Need routing engineer from Verio
daemon@ATHENA.MIT.EDU (john heasley)
Sun Feb 27 20:57:56 2000
Date: Sun, 27 Feb 2000 17:56:02 -0800
From: john heasley <heas@shrubbery.net>
To: David Diaz <davediaz@netrail.net>
Cc: "Rizzo, Mark" <MRizzo@ea.com>, "'TTSG'" <ttsg@ttsg.com>,
rbush@bainbridge.verio.net, nanog@merit.edu
Message-ID: <20000227175602.D26520@shrubbery.net>
Mime-Version: 1.0
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In-Reply-To: <v04220800b4df7ff14270@[207.153.86.122]>; from davediaz@netrail.net on Sun, Feb 27, 2000 at 08:36:01PM -0500
Errors-To: owner-nanog-outgoing@merit.edu
On Sun, Feb 27, 2000 at 08:36:01PM -0500, David Diaz wrote:
>
> Well it's happened again. It was easy to see this one coming. I
> think we all know when and what we should post. It's important to
> try and email and yes even a PHONE call the the repective NOC. That
> is why we have them 24x7 with lots of fancy screen.
>
> What I think is import for the new engineers is to have a list of
> those phone numbers handy. Lauren Nowlin was nice enough to import
> her list of every noc into my Palm. I think it would be wonderfully
> useful to make such a Palm list public so every engineer can have it
> handy everywhere they are.
>
> Backbone web sites dont always do a job of making the number easy to
> find. Not to mention when we experience an outage with that backbone
> we cant reach the web page.
a web page exists with a list of contacs for many of the NOCs.
http://puck.nether.net/netops/
> Just wanted to turn something negative into a possible positive. For
> the record Randy responded within minutes. Impressive.
>
> dd
>
>
>
>
> At 3:40 PM -0800 2/27/00, Rizzo, Mark wrote:
> >Yes, I did send to peering and noc a few minutes later. I was not sure how
> >quickly the peering email addressed was polled so I was looking for some
> >help sooner from a clueful person on this list. (Which I have mostly
> >received, minus the few requisite hate mails)
> >
> >Mark
> >EA.COM
> >
> >-----Original Message-----
> >From: TTSG [mailto:ttsg@ttsg.com]
> >Sent: Sunday, February 27, 2000 2:53 PM
> >To: rbush@bainbridge.verio.net
> >Cc: MRizzo@eahq-exchange.ea.com; nanog@merit.edu
> >Subject: Re: Need routing engineer from Verio
> >
> >
> > >
> > >
> > > > Hello, I need to contact someone from Verio that can help me sort out a
> > > > routing issue between Verio and my company.
> > >
> > > posted two minutes after mail sent to peering@verio.net and no mail sent
> >to
> > > noc@verio.net. brilliant.
> > >
> > Ya blame him? With the response times and cluelessness factor I've
> >run
> >into with various Verio departments, I'm suprised he bothered at all.
> >
> > Tuc/TTSG
>
>
> Thank you,
> David Diaz
> Chief Technical Officer
> Netrail, Inc
>
> email: davediaz@netrail.net, davediaz@fla.net, cougar@mail.rockstar.org
> pager: davediaz@bellsouthips.com
> NOC: 404-522-1234
> Fax: 404 522-2191
>
> -----------------------------------
> Build 1: 46 cities nationwide -- COMPLETE
> Build 2: 80 OC48s Nationwide [no typo]
>
>
> ++ FAILURE IS NOT AN OPTION! ++
> ------------------------------------
