[26967] in North American Network Operators' Group
Request for Assistance
daemon@ATHENA.MIT.EDU (ken.woods@SWADMIN.SWEETWATER.TSTC.)
Wed Feb 2 20:33:56 2000
From: ken.woods@SWADMIN.SWEETWATER.TSTC.EDU
To: nanog@merit.edu
Date: Wed, 2 Feb 2000 19:26:53 -0600
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I am currently preparing to offer a bid package for OC-3 Internet
access to several Tier 1 providers.
Can anyone provide me with any hard learned lessons as to what I
need to be using as a measure in evaluating vendor proposals other
than SLA, mean uptime, redundancy, trouble ticket escalation,
cost, etc.
What I'm looking for are the things that you look back and say if
only I had know about this six months ago.
Please reply privately to:
ken.woods@sweetwater.tstc.edu
Thank You,
Ken Woods
Director of Network Administration
Texas State Technical College
915-235-7326
