[26874] in North American Network Operators' Group
www.etrade.com has no DNS A record !
daemon@ATHENA.MIT.EDU (Kai Schlichting)
Tue Jan 25 11:13:00 2000
Message-Id: <4.2.2.20000125111013.00bae440(null)>
Date: Tue, 25 Jan 2000 11:11:57 -0500
To: nanog@merit.edu
From: Kai Schlichting <kai@pac-rim.net>
Mime-Version: 1.0
Content-Type: text/plain; charset="us-ascii"
Errors-To: owner-nanog-outgoing@merit.edu
Expect some major customer complaints about this one: www.etrade.com has
no A record, and all other addresses are redirected to that very name.
I just sent this to Etrade:
>Date: Tue, 25 Jan 2000 11:09:56 -0500
>To: mstallcop@ETRADE.COM, postmaster@etrade.com, sales@etrade.com, info@etrade.com, noc@etrade.com
>Subject: www.etrade.com has no DNS A record !
>
>I am seeing customer complaints this morning that they can't reach Etrade.
>Check: your ns1 and ns2 nameservers DO NOT have an address record (A) for
>www.etrade.com !!!!!!!!
>
>Given that www.e-trade.com redirects to www.etrade.com, everyone is caught
>in this trap !
>
>Your secondaries at barrnet.net and psi.net are still holding up:
>
>jupiter:~# dig @ns1.etrade.com www.etrade.com a
>
>; <<>> DiG 2.2 <<>> @ns1.etrade.com www.etrade.com a
>; (1 server found)
>;; res options: init recurs defnam dnsrch
>;; got answer:
>;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 10
>;; flags: qr rd; Ques: 1, Ans: 0, Auth: 2, Addit: 2
>;; QUESTIONS:
>;; www.etrade.com, type = A, class = IN
>
>;; AUTHORITY RECORDS:
>www.etrade.com. 14000 NS gsched2.etrade.com.
>www.etrade.com. 14000 NS gsched1.etrade.com.
>
>;; ADDITIONAL RECORDS:
>gsched2.etrade.com. 14000 A 198.93.32.18
>gsched1.etrade.com. 14000 A 198.93.33.18
>
>;; Total query time: 87 msec
>;; FROM: jupiter.speedus.net to SERVER: ns1.etrade.com 198.93.33.11
>;; WHEN: Tue Jan 25 11:03:26 2000
>;; MSG SIZE sent: 32 rcvd: 118
>
>jupiter:~# dig @ns2.etrade.com www.etrade.com a
>
>; <<>> DiG 2.2 <<>> @ns2.etrade.com www.etrade.com a
>; (1 server found)
>;; res options: init recurs defnam dnsrch
>;; got answer:
>;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 10
>;; flags: qr rd; Ques: 1, Ans: 0, Auth: 2, Addit: 2
>;; QUESTIONS:
>;; www.etrade.com, type = A, class = IN
>
>;; AUTHORITY RECORDS:
>www.etrade.com. 14000 NS gsched2.etrade.com.
>www.etrade.com. 14000 NS gsched1.etrade.com.
>
>;; ADDITIONAL RECORDS:
>gsched2.etrade.com. 14000 A 198.93.32.18
>gsched1.etrade.com. 14000 A 198.93.33.18
>
>;; Total query time: 85 msec
>;; FROM: jupiter.speedus.net to SERVER: ns2.etrade.com 198.93.32.11
>;; WHEN: Tue Jan 25 11:03:30 2000
>;; MSG SIZE sent: 32 rcvd: 118
>
>jupiter:~# dig @ns2.psi.net www.etrade.com a
>
>; <<>> DiG 2.2 <<>> @ns2.psi.net www.etrade.com a
>; (1 server found)
>;; res options: init recurs defnam dnsrch
>;; got answer:
>;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 10
>;; flags: qr rd ra; Ques: 1, Ans: 1, Auth: 2, Addit: 2
>;; QUESTIONS:
>;; www.etrade.com, type = A, class = IN
>
>;; ANSWERS:
>www.etrade.com. 3 A 167.216.172.33
>
>;; AUTHORITY RECORDS:
>www.etrade.com. 14000 NS gsched2.etrade.com.
>www.etrade.com. 14000 NS gsched1.etrade.com.
>
>;; ADDITIONAL RECORDS:
>gsched2.etrade.com. 14000 A 198.93.32.18
>gsched1.etrade.com. 14000 A 198.93.33.18
>
>;; Total query time: 84 msec
>;; FROM: jupiter.speedus.net to SERVER: ns2.psi.net 38.8.50.2
>;; WHEN: Tue Jan 25 11:03:35 2000
>;; MSG SIZE sent: 32 rcvd: 134
>
>jupiter:~# dig @ns1.barrnet.net www.etrade.com a
>
>; <<>> DiG 2.2 <<>> @ns1.barrnet.net www.etrade.com a
>; (1 server found)
>;; res options: init recurs defnam dnsrch
>;; got answer:
>;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 10
>;; flags: qr aa rd ra; Ques: 1, Ans: 1, Auth: 0, Addit: 0
>;; QUESTIONS:
>;; www.etrade.com, type = A, class = IN
>
>;; ANSWERS:
>www.etrade.com. 15 A 167.216.172.33
>
>;; Total query time: 3051 msec
>;; FROM: jupiter.speedus.net to SERVER: ns1.barrnet.net 131.119.245.5
>;; WHEN: Tue Jan 25 11:03:43 2000
>;; MSG SIZE sent: 32 rcvd: 48
