[26820] in North American Network Operators' Group

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Re: Fw: Administrivia: ORBS

daemon@ATHENA.MIT.EDU (J.D. Falk)
Tue Jan 18 17:28:04 2000

Date: Tue, 18 Jan 2000 14:25:57 -0800
From: "J.D. Falk" <jdfalk@cybernothing.org>
To: Barry Shein <bzs@world.std.com>
Cc: North America Network Operators Group Mailing List <nanog@merit.edu>
Message-ID: <20000118142557.J21851@cybernothing.org>
Mail-Followup-To: Barry Shein <bzs@world.std.com>,
	North America Network Operators Group Mailing List <nanog@merit.edu>
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In-Reply-To: <14468.51930.809842.864620@world.std.com>; from Barry Shein on Tue, Jan 18, 2000 at 03:19:38PM -0500
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On 01/18/00, Barry Shein <bzs@world.std.com> wrote: 

> We need a fresh approach, probably not a technical approach.

	This has held true for some years now: technology (filters
	of various types) in the short term, legislation in the 
	medium term, and education in the long term.

> And that's one reason they tend to get verbally vicious when you
> question their sacred cows, so you're distracted (or disgusted) from
> noting that they're just armchair quarterbacks.

	That's a good point, actually.  Until you've had to sit there
	on the phone and make polite noises while somebody's sweet 
	grandmother takes out her technology-fearing frustration on 
	you because she can't get her $20/month dialup to work, you 
	really don't understand the consumer ISP industry.

	Not to say that people who haven't done that aren't able to
	be extremely clueful -- quite the contrary, there are quite a
	few people who /have/ done that and don't have two clues to
	rub together -- but it helps put things in perspective, and
	perspective is one thing we geeks have trouble with.

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