[25960] in North American Network Operators' Group
Re: Bell Atlantic FCC outage report available now
daemon@ATHENA.MIT.EDU (David Lesher)
Wed Nov 24 19:49:39 1999
From: David Lesher <wb8foz@nrk.com>
Message-Id: <199911250039.TAA26646@sigma.nrk.com>
To: nanog@merit.edu (nanog list)
Date: Wed, 24 Nov 1999 19:39:45 -0500 (EST)
In-Reply-To: <199911250033.TAA25753@world.std.com> from "Barry Shein" at Nov 24, 99 07:33:14 pm
Reply-To: wb8foz@nrk.com
Content-Type: text
Errors-To: owner-nanog-outgoing@merit.edu
Unnamed Administration sources reported that Barry Shein said:
> So today the BA person on the ticket tries to reassure me by saying
> how THEY TOLD HIM TO JUST TELL US IT'S OUR EQUIPMENT AND CLOSE THIS
> TICKET!
BS got caught doing this in Florida. There, the PSC gets a tally of
how many tickets are open >24H, and BS must pay a refund to the sub.
Turns out BS had a widespread unwritten policy of ticket-kicking
at 23H 59M....went on for years...
When I last heard (YEARS ago), the State AG was talking RICO the
dollars were so large...
In General: You can do your part. WRITE A REPORT LETTER to
your PSC. KEEP WRITING. Sure, depending on the state, it may
be the PSC is a business unit of the RBOC, & nothing happens;
but the letters are still public records. Someday maybe a new
politician needs an issue; or someone sues, or....
--
A host is a host from coast to coast.................wb8foz@nrk.com
& no one will talk to a host that's close........[v].(301) 56-LINUX
Unless the host (that isn't close).........................pob 1433
is busy, hung or dead....................................20915-1433
