[25705] in North American Network Operators' Group

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1/2 of Netscape down for more than 4 hours

daemon@ATHENA.MIT.EDU (Kai Schlichting)
Wed Nov 3 12:52:28 1999

Message-Id: <4.2.1.19991103124155.00cc3470@mail.speedus.net>
Date: Wed, 03 Nov 1999 12:50:33 -0500
To: nanog@merit.edu
From: Kai Schlichting <kai@pac-rim.net>
Mime-Version: 1.0
Content-Type: text/plain; charset="us-ascii"
Errors-To: owner-nanog-outgoing@merit.edu


Whatever Netscape is doing with their server at 205.188.247.66 since 9:00a EST
I really don't know, but it's down hard and its starting to generate
significant customer feedback.

Their own nameservers all seem to agree that www.netscape.com
is CNAME'd to vwww-va2.netscape.com (which has the above IP) at this
time, while ns.cw.net (their secondary) seems to think it's
CNAME'd to www-ld1.netscape.com , with an A record of 207.200.75.200,
which is actually responsive.

Sometimes after 10:00a EST, this started to generate significant support calls.

Currently trying to populate the DNS caches around here with the
working version, which is tricky given that 3 out of 4 NS point to
the dead CNAME.

bye,Kai

--
kai@conti.nu             "Just say No" to Spam            Kai Schlichting
Palo Alto, New York, You name it             Sophisticated Technical Peon
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