[25131] in North American Network Operators' Group
Comments about 'Keystone' for internal ticketing
daemon@ATHENA.MIT.EDU (Rich Sena)
Thu Sep 16 18:50:26 1999
Date: Thu, 16 Sep 1999 18:48:32 -0400 (EDT)
From: Rich Sena <ras@poppa.thick.net>
To: "Fish is good Brainfood..." <NANOG@merit.edu>
Message-ID: <Pine.LNX.4.10.9909161842280.25259-100000@poppa.thick.net>
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We have been using Jitterbug for a while for our ticketing system - but
have quickly outgrown it - and seem to have a need to move onward to a SQL
based set-up - I've been looking at a few and have started focussing on
Keystone - anyone using it and have some comments good/bad/creative re:
same...
please hit me off-list...
--
I am nothing if not net-Q! - ras@poppa.thick.net
