[25085] in North American Network Operators' Group
RE: Direct Phone Number which is regarding for AS297
daemon@ATHENA.MIT.EDU (Roeland M.J. Meyer)
Fri Sep 10 12:14:20 1999
Reply-To: <rmeyer@mhsc.com>
From: "Roeland M.J. Meyer" <rmeyer@mhsc.com>
To: "Sean Donelan" <SEAN@SDG.DRA.COM>, <kmw@hiwaay.net>,
<nanog@merit.edu>
Date: Fri, 10 Sep 1999 09:12:02 -0700
In-Reply-To: <990909213059.78e3@SDG.DRA.COM>
Errors-To: owner-nanog-outgoing@merit.edu
To amplify slightly on Sean's point, Pacific Bell, for a while, only
advertised a 800 number, for customer support, that was ONLY dialable
from California. I couldn't dial into it from my Colorado offices and
there was no general number. Out of state dial-in's were blocked. I had
to call-forward through my California PBX to get to PacBell.
> kmw@hiwaay.NET (Wallace, Kinnith) writes:
> > 43.136.32.198.in-addr.arpa text = "NOC-phone:01.800.424.9920"
>
> I know I've mentioned this before, but dialing US 1-800 numbers (or
> even 01-800 numbers) is somewhat difficult from a lot of countries.
> Yes, there are a tricks. But don't assume someone in Korea can easily
> call a toll-free number. Please always provide an
> international direct
> dial number for your NOC.