[24957] in North American Network Operators' Group
Re: FW: Tech contact for Qwest?
daemon@ATHENA.MIT.EDU (Eric Germann)
Wed Aug 25 00:02:54 1999
Date: Tue, 24 Aug 1999 23:57:03 -0400
To: Dean Robb <pceasy@norfolk.infi.net>
From: Eric Germann <ekgermann@cctec.com>
Cc: nanog@merit.edu
In-Reply-To: <3.0.6.32.19990824200126.00af2cd0@norfolk.infi.net>
Errors-To: owner-nanog-outgoing@merit.edu
Why'd you have to ask the tech in the first place whether to use a straight
thru or crossover? Not like you're gonna smoke the hub using the one in
your hand if you'd try it ...
Somethings wrong on both ends if putting a 10BaseT cable between a hub and
router requires a VP's signoff.
Eric
At 08:01 PM 8/24/99 -0400, Dean Robb wrote:
>
>At 14:03 8/21/99 -0400, Charles Sprickman wrote:
>>
>>On Sat, 21 Aug 1999 fulton@uit.org wrote:
>>
>>> Perhaps if we can get the "higher-ups" to stop hiring noc newbies based on
>>> certs and begin hiring based on raw intelligence...then maybe we can get
>>> the overall clue factor back to a reasonable level.
>>
>>That's true I think. Most of the people I ask questions of posess neither
>>a CCIE nor a comp-sci degree. Some do, but not enough to convince me that
>>real-world experience and contact with knowledgeable people isn't a valid
>>"education". How many folks here that consider themselves a "leader" in
>>net ops at their place of employ were formally educated?
>
>Here's a perfect example of the "Piece of paper means nothing" scenario:
>
>I was on a system deployment today for a national funeral home chain.
>After working with their tech support guy to get the router configured the
>way they wanted it, he told me I needed a crossover cable to connect it to
>the hub. I disagreed and suggested we at least try to use the normal RJ-45
>I had in my hand. That got me kicked up one level to another tech who told
>me that the previous tech "had a college degree and is our expert, so go
>get a crossover cable". Again, I balked and wanted to at least try to
>connect using the cable in my hands. That got me bumped up again several
>times, eventually coming to the Vice President in charge of the deployment
>who told me "we've got certified experts who say you need that cable so go
>get it!".
>
>(Anyone see this coming?). I got the cable - and of course it didn't work.
> The normal cable did (DUH!).
>
>So I had 3 "certified" "experts" and a "college degree" who told me that I
>needed something that I didn't - and refused to even *try* it my way; and
>were wrong.
>
>
>
>
>"NSI and ICANN - on the next Springer!"
>
>Dean Robb
>Owner, PC-EASY
>(757) 495-EASY [3279]
>On-site computer repairs, upgrades and consultations
>Senior Reviewer, WWW.TheGamers.Net - an IEN affiliate.
>
==========================================================================
Eric Germann CCTec
ekgermann@cctec.com Van Wert, OH 45891
http://www.cctec.com Ph: 419 968 2640
ICQ: 41927048 Fax: 419 968 2641
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