[24815] in North American Network Operators' Group

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Register.com (followup - suckage removed)

daemon@ATHENA.MIT.EDU (Ehud Gavron)
Wed Aug 11 14:10:04 1999

Date: Wed, 11 Aug 1999 11:04:49 -0700 (MST)
From: Ehud Gavron <GAVRON@ACES.COM>
To: nanog@merit.edu
Cc: GAVRON@ACES.COM
Errors-To: owner-nanog-outgoing@merit.edu


Following my NANOG posting, one individual was kind enough to forward
my posting to the CEO of Register.com, Richard Forman.

Soon I had a first-level support rep who couldn't "ping my domain."
When I started talking words like SOA and NS and MX she transfered
me to Morris Djouejati, who knew those words.

Morris explained they're still working on making the web front-end
be able to remove those extra MXs, but since my NSs were both offsite
it wouldn't make a difference.

This morning I got a followup call from Richard Forman, who wanted to
ensure everything had been taken care of.

I am, in fact, satisfied.  Register.com has, in fact, successfully
registered a working domain name for me.  While they did make mistakes,
and they didn't respond immediately, I never sat on hold for two hours ;-)

Ehud
(futurely gavron@wetwork.net)


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