[24004] in North American Network Operators' Group

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Re: Above.net off the air

daemon@ATHENA.MIT.EDU (Rich Sena)
Sat May 8 08:55:49 1999

Date: Sat, 8 May 1999 07:54:07 -0400 (EDT)
From: Rich Sena <ras@poppa.thick.net>
To: "Oh Bastion of the pure and simple-hearted..." <NANOG@merit.edu>
In-Reply-To: <Pine.OSF.3.95.990427184935.8903E-100000@josephus.furph.com>
Errors-To: owner-nanog-outgoing@merit.edu


On Tue, 27 Apr 1999, Becki Kain wrote:

> Personally, I'm glad it was posted. I have a friend who has two servers
> at abovenet and they were not told, and definatly not 3 times, what the cause 
> of the downtime was.  I realise it is one of the hazards of co-location of
> your servers, not to be able to run to it, but still would be nice to know
> it wasn't your machines that were down.

Hmmm - you may want to check with Avi or their noc@above.net address and
make sure that your friend is actually on their notification list - but I
in fact was notified the 3 times that Avi does speak about - of course I
had already called the NOC re: same moments after it happenend and
informed that Leo was already working on it.  And yes - it was handled
quickly and proffesionally.

-- 
I am nothing if not net-Q! - ras@poppa.thick.net



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