[23888] in North American Network Operators' Group
Re: Contact handles disappearing mysteriously from the whois
daemon@ATHENA.MIT.EDU (Dean Robb)
Wed Apr 28 17:01:06 1999
Date: Wed, 28 Apr 1999 16:22:43 -0400
To: John Fraizer <John.Fraizer@EnterZone.net>
From: Dean Robb <pceasy@norfolk.infi.net>
Cc: "Steven J. Sobol" <sjsobol@nacs.net>, nanog@merit.edu
In-Reply-To: <4.1.19990427160259.010f52f0@pop3.enterzone.net>
Errors-To: owner-nanog-outgoing@merit.edu
At 04:05 PM 4/27/99 -0400, John Fraizer wrote:
>
>At 11:15 AM 4/27/99 -0400, Steven J. Sobol wrote:
>>
>>The major problem is that NSI refuses to be honest about what's
>>going on.
>
>Well, I got one from them today concerning this. You'll love this. I have
>included my reply to them as well:
As pointed out on the DNS lists, it seems that NSI has a real problem with
the customer services people not knowing what they're doing and needs some
serious training. Perhaps that training should include basic reading skills.
"Small minds can only contemplate small ideas".....Unknown
Dean Robb
Owner, PC-EASY
(757) 495-EASY [3279]
On-site computer repair, upgrades and consultations
Read my game reviews/columns in SimOps on WWW.TheGamers.Net