[23189] in North American Network Operators' Group
Re: Is there anyone at Netcom with a clue
daemon@ATHENA.MIT.EDU (Brandon Ross)
Tue Mar 2 00:17:16 1999
Date: Tue, 2 Mar 1999 00:16:32 -0500 (EST)
From: Brandon Ross <bross@mindspring.net>
To: Kevin Oberman <oberman@es.net>
Cc: Phil Howard <phil@whistler.intur.net>,
Ehud Gavron <GAVRON@ACES.COM>, nanog@merit.edu
In-Reply-To: <199903020011.QAA28050@ptavv.es.net>
On Mon, 1 Mar 1999, Kevin Oberman wrote:
> Mindspring recently bought Netcom's customer base from Netcom and
> said that they will continue to operate it as "Netcom" and that their
> top priority was to improve Netcom's customer service.
Yes, and we're working on that as quickly as possible, but it will take
some time. Please be patient with us, I assure you things will improve.
Brandon Ross Network Engineering 404-815-0770 800-719-4664
Director, Network Engineering, MindSpring Ent., Inc. info@mindspring.com
ICQ: 2269442
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