[22677] in North American Network Operators' Group

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Re: Solution: Re: Huge smurf attack

daemon@ATHENA.MIT.EDU (Phil Howard)
Fri Jan 15 08:29:16 1999

From: Phil Howard <phil@whistler.intur.net>
To: bross@mindspring.net (Brandon Ross)
Date: Fri, 15 Jan 1999 06:01:39 -0600 (CST)
Cc: nanog@merit.edu
In-Reply-To: <Pine.LNX.3.96.990115035238.1535W-100000@xymox.netops.mindspring.net> from "Brandon Ross" at Jan 15, 99 03:57:42 am

Brandon Ross wrote:

> On Thu, 14 Jan 1999, Dan Hollis wrote:
> 
> > Having to spend 20 minutes on hold with a *multibillion dollar telco*
> > while they try to find a security admin, is simply unacceptable.
> 
> If you're only waiting 20 minutes, you're having much better luck than me.
> In our experience, it takes several hours to get in touch with someone
> clueful enough and with the authority to trace a spoofed attack.

I think he means 20 minutes just to find _any_ security admin when you
call the network security number.  Finding a _clueful_ one starts the
next clock running.  Sometimes it damn near needs a calendar.

-- 
 --    *-----------------------------*      Phil Howard KA9WGN       *    --
  --   | Inturnet, Inc.              | Director of Internet Services |   --
   --  | Business Internet Solutions |       eng at intur.net        |  --
    -- *-----------------------------*      phil at intur.net        * --

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