[21458] in North American Network Operators' Group
Exodus / Clue problems
daemon@ATHENA.MIT.EDU (TTSG)
Sun Nov 15 18:00:40 1998
From: TTSG <ttsg@ttsg.com>
To: nanog@merit.edu, list@inet-access.net
Date: Sun, 15 Nov 1998 17:38:42 -0500 (EST)
Hi,
Sorry to cross post, but is there anyone monitoring this list
from Exodus with 1/2 a clue who might be able to help me? I called the
NOC with an in-progress abuse and was told :
1) We don't know who owns that IP
2) We can't get into our own routers
3) We don't have a ticket system
4) The abuse people have a ticket system, but only if we
can associate it to a customer (See #1)
5) We don't know how often the "abuse@" is checked
6) Email us the logs, and thanks for calling.
AAAAAAAAARRRRRRRRRRGGGGGGGGGGGHHHHHHHHHHHHH!!!!!!!!!!!!!!!
Tuc/TTSG
