[20937] in North American Network Operators' Group
Re: UU Net sales tactics? (fwd)
daemon@ATHENA.MIT.EDU (Phil Howard)
Thu Oct 29 18:32:14 1998
From: Phil Howard <phil@whistler.intur.net>
To: nanog@merit.edu
Date: Thu, 29 Oct 1998 17:17:05 -0600 (CST)
Dan Hollis wrote:
> The UUnet rep who called me was also insistent that UUnet had the best
> technical support in the industry. I indicated to him that I had dealt
> with UUnet tech support in the past and was _not_ impressed[1], and was
> met with about 30 seconds of stunned silence. B)
You weren't clear on this. Was this "30 seconds of stunned silence" on
the part of the sales rep, or were you telling the sales rep about the
"30 seconds of stunned silence" on the part of tech support?
--
-- *-----------------------------* Phil Howard KA9WGN * --
-- | Inturnet, Inc. | Director of Internet Services | --
-- | Business Internet Solutions | eng at intur.net | --
-- *-----------------------------* philh at intur.net * --
