[20326] in North American Network Operators' Group
Re: Discussion point: Telco quality?
daemon@ATHENA.MIT.EDU (dharvey@dataplace.net)
Thu Oct 8 23:59:20 1998
From: dharvey@dataplace.net
To: Paul Ferguson <ferguson@cisco.com>
cc: nanog@merit.edu
Date: Thu, 8 Oct 1998 22:01:37 -0400
Maybe the answer is the customers (us) demanding retrobution for poor
quality service. I don't know what you would call it, but for lack of a
better term, an SLA on turnups...
Just a thought...
Drake Harvey
Manager, Internet Technologies
The Data Place, Inc., an IXC Company
