[20269] in North American Network Operators' Group

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Re: Exodus (last post)

daemon@ATHENA.MIT.EDU (Karl Denninger)
Thu Oct 8 10:17:31 1998

Date: Thu, 8 Oct 1998 09:02:03 -0500
From: Karl Denninger <karl@mcs.net>
To: Adam Rothschild <asr@millburn.net>, nanog@merit.edu
In-Reply-To: <Pine.BSF.3.95q.981008093709.3449A-100000@thuule.pair.com>; from Adam Rothschild on Thu, Oct 08, 1998 at 09:41:03AM -0400

On Thu, Oct 08, 1998 at 09:41:03AM -0400, Adam Rothschild wrote:
> On Thu, 8 Oct 1998, Nathan Stratton wrote:
> > Yep, that was what NetRail was missing with me. It is very hard to shut
> > someone up who is telling the truth. Exodus should get together with
> > NetRail, at least their legal people sound like a match.
> 
> Agreed.
> 
> However, the main diff. here is that you were a NetRail founder/exec,
> while we are a current customer of Exodus.  Such treatment of *customers*
> is truly despicable, and really does stray far from the responsive and
> courteous support we SHOULD be subjected to...

There is a simple solution to this - become an ex-customer.

Any firm which assaults your sensibilities is one you should not be
affiliated with.  Period.

--
-- 
Karl Denninger (karl@denninger.net) http://www.mcs.net/~karl
I ain't even *authorized* to speak for anyone other than myself, so give
up now on trying to associate my words with any particular organization.



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