[196352] in North American Network Operators' Group
Re: Google DNS intermittent ServFail for Disney subdomain
daemon@ATHENA.MIT.EDU (Mike Hammett)
Fri Oct 20 15:23:04 2017
X-Original-To: nanog@nanog.org
Date: Fri, 20 Oct 2017 08:23:32 -0500 (CDT)
From: Mike Hammett <nanog@ics-il.net>
Cc: NANOG <nanog@nanog.org>
In-Reply-To: <CALwYWVMpS59Y_vHgdo_p107ZWs3UqUkCFObWSHXmCGfJTrkyOA@mail.gmail.com>
Errors-To: nanog-bounces@nanog.org
I know it doesn't help your problem, but friends don't let friends use public DNS resolvers (Google, L3, Open DNS, etc.). ;-)
-----
Mike Hammett
Intelligent Computing Solutions
http://www.ics-il.com
Midwest-IX
http://www.midwest-ix.com
----- Original Message -----
From: "David Sotnick" <sotnickd-nanog@ddv.com>
To: "NANOG" <nanog@nanog.org>
Sent: Thursday, October 19, 2017 10:41:46 PM
Subject: Google DNS intermittent ServFail for Disney subdomain
Hi Nanog,
I am principal network engineer for sister-studio to Disney Studios. They
have been struggling with DNS issues since Thursday 12th October.
By all accounts it appears as though *some* of the Google DNS resolvers
cannot reach the authoritative nameservers for "studio.disney.com".
This is causing ~20-30% of all DNS requests against Google Public DNS
8.8.8.8 / 8.8.4.4 to fail for requests in this subdomain.
The name servers reside in 153.7.233.0/24.
Might someone be able to *connect me* with someone at Google to assist my
poor colleagues who are banging their heads against a brick wall here.
Thank you,
David
