[195769] in North American Network Operators' Group

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Re: Anyone here from Netflix? | VPN Detection Problem

daemon@ATHENA.MIT.EDU (Laurent Dumont)
Fri Sep 15 05:07:43 2017

X-Original-To: nanog@nanog.org
To: nanog@nanog.org
From: Laurent Dumont <admin@coldnorthadmin.com>
Date: Tue, 12 Sep 2017 17:29:50 -0400
In-Reply-To: <32c189d8-70fe-f8d5-3c3a-7e6babd51b64@unlimitednet.us>
Errors-To: nanog-bounces@nanog.org

Hey Jason,

We've had good luck contacting geosupport@netflix.com 
<mailto:geosupport@netflix.com> when we had issues with subnets being 
flagged as either VPS providers.

They have been very responsive in the few indidents we had.

On 9/8/2017 3:30 PM, Jason Canady wrote:
> Hello,
>
> We have IP addresses being blocked due to proxy servers that were once
> on the IP address space.  They have now been reclaimed and will be used
> for ISP services to end-users.  We need to ensure that customers can
> watch Netflix without any issues.
>
> Would someone please reach out to me to resolve this?
>
> Thank you!
>
> Best Regards,
>
> Jason Canady
> Unlimited Net, LLC
>
>


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