[195621] in North American Network Operators' Group

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Comparing Backbone providers from support POV

daemon@ATHENA.MIT.EDU (Bassem Fawzi)
Mon Aug 28 21:37:33 2017

X-Original-To: nanog@nanog.org
Date: Thu, 27 Jul 2017 11:08:53 +0200 (EET)
From: Bassem Fawzi <bfawzi@noor.net>
To: nanog@nanog.org
In-Reply-To: <813307713.73178382.1501145672883.JavaMail.zimbra@noor.net>
Cc: core <core@noor.net>
Errors-To: nanog-bounces+nanog.discuss=bloom-picayune.mit.edu@nanog.org

Hello All,

This is Bassem and this is my first participation in nanog.

We are planning to get a new 10G circuit and we are comparing the IPT servi=
ce of three backbone providers that met our technical and financial require=
ments, Now to take all aspects into consideration we need to compare them f=
rom the support point of view.=20

The three providers are NTT,GTT and Telia so if any one have dealt with the=
m before and can help us rate their support it would be Great.
 =20
Many thanks.

--=20
Best regards,

Bassem Fawzy
Network engineer =E2=80=93 Core Team
City Stars Capital 5 A4
Omar Ibn El Khattab St.
Heliopolis, Cairo, Egypt
Mobile GSM: +2 01006580139
Land Line:  +2 02 16700 EXT:139
FAX:        +2 02 37482816
Email:      bfawzi@noor.net


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