[195569] in North American Network Operators' Group

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Re: Comparing Backbone providers from support POV

daemon@ATHENA.MIT.EDU (Faisal Imtiaz)
Mon Aug 28 16:02:49 2017

X-Original-To: nanog@nanog.org
Date: Sun, 27 Aug 2017 18:13:42 +0000 (GMT)
From: Faisal Imtiaz <faisal@snappytelecom.net>
To: Bassem Fawzi <bfawzi@noor.net>
In-Reply-To: <131777996.73187322.1501146533310.JavaMail.zimbra@noor.net>
Cc: nanog list <nanog@nanog.org>, core <core@noor.net>
Errors-To: nanog-bounces@nanog.org

Hi Bassem,

All three of them are excellent Networks with Extensive Resource and excell=
ent Technical Staff Behind them.

I am not sure if you are going to be able to find enough of a difference in=
 their Support to make a decision based on it.

Regards.

Faisal Imtiaz
Snappy Internet & Telecom
7266 SW 48 Street
Miami, FL 33155
Tel: 305 663 5518 x 232

Help-desk: (305)663-5518 Option 2 or Email: Support@Snappytelecom.net

----- Original Message -----
> From: "Bassem Fawzi" <bfawzi@noor.net>
> To: "nanog list" <nanog@nanog.org>
> Cc: "core" <core@noor.net>
> Sent: Thursday, July 27, 2017 5:08:53 AM
> Subject: Comparing Backbone providers from support POV

> Hello All,
>=20
> This is Bassem and this is my first participation in nanog.
>=20
> We are planning to get a new 10G circuit and we are comparing the IPT ser=
vice of
> three backbone providers that met our technical and financial requirement=
s, Now
> to take all aspects into consideration we need to compare them from the s=
upport
> point of view.
>=20
> The three providers are NTT,GTT and Telia so if any one have dealt with t=
hem
> before and can help us rate their support it would be Great.
> =20
> Many thanks.
>=20
> --
> Best regards,
>=20
> Bassem Fawzy
> Network engineer =E2=80=93 Core Team
> City Stars Capital 5 A4
> Omar Ibn El Khattab St.
> Heliopolis, Cairo, Egypt
> Mobile GSM: +2 01006580139
> Land Line:  +2 02 16700 EXT:139
> FAX:        +2 02 37482816
> Email:      bfawzi@noor.net

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