[194757] in North American Network Operators' Group
RR > L3 > RCN
daemon@ATHENA.MIT.EDU (Seth Bekritsky)
Thu Jun 1 08:24:29 2017
X-Original-To: nanog@nanog.org
From: Seth Bekritsky <seth@kjtechnology.com>
To: "nanog@nanog.org" <nanog@nanog.org>
Date: Thu, 25 May 2017 17:38:52 +0000
Errors-To: nanog-bounces@nanog.org
Is there someone at Level 3 that can assist us?
I am not a Level 3 customer, but our ISP (Spectrum/RoadRunner) hands off to=
Level 3. When traversing from our CA office (RoadRunner) to our NY office=
(RCN), we see packet loss between these two Level 3 Devices. The packet l=
oss is causing issues for us.
Hop 6 4.68.111.101 0 msec 10 msec 10 msec
Hop 7 4.69.138.227 110 msec 70 msec 70 msec
Our ISP wont help. Level 3 Support wont help. Anyone at Level 3 on here I=
can speak with about getting this fixed?
Thanks,
Seth
[cid:image003.png@01D2D55C.4078C5D0]<http://kjtechnology.com/>
Seth Bekritsky
vCIO
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