[194307] in North American Network Operators' Group

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Re: Nationwide AT&T BVOIP/SIP Outage

daemon@ATHENA.MIT.EDU (Ray Van Dolson)
Mon Apr 3 12:29:49 2017

X-Original-To: nanog@nanog.org
Date: Mon, 3 Apr 2017 09:29:41 -0700
From: Ray Van Dolson <rvandolson@esri.com>
To: Cary Wiedemann <carywiedemann@gmail.com>
In-Reply-To: <CAOutREG+Ft2gOUZUwXRw1TiNCW2xjTC__aZ3iWx+aAciWEWoeg@mail.gmail.com>
Cc: North American Network Operators' Group <nanog@nanog.org>
Errors-To: nanog-bounces@nanog.org

On Mon, Apr 03, 2017 at 12:06:26PM -0400, Cary Wiedemann wrote:
> All,
> 
> Our AT&T BVOIP service is down nationwide.  Our account managers are
> frantically looking into it but we don't have an official statement yet.
> 
> Symptoms vary from no ringing (sourced from MegaPath), ring then drop
> (sourced from Verizon/T-Mobile), or "The call you are attempting to place
> is not allowed from this line" (sourced from AT&T Wireless).
> 
> Anyone else experiencing this or have any explanations?  It's supposedly
> affecting the entire platform.  Anyone on-list from AT&T who can comment?
> 
> Our PNT private line circuits are all up, it seems the BVOIP phone switch
> is just hard down.
> 
> Sorry, I know NANOG isn't the best place for outage discussions; but the
> puck.nether.net Outages list seems to be broken today and AT&T is a
> gigantic North American phone provider.
> 
> Thank you.
> 
> - Cary

We're an ATT BVoIP/SIP user but not experiencing any issues.

Southern California.

Ray

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