[193919] in North American Network Operators' Group
Re: Consumer networking head scratcher
daemon@ATHENA.MIT.EDU (Ryan Pugatch)
Thu Mar 2 11:13:50 2017
X-Original-To: nanog@nanog.org
From: Ryan Pugatch <rpug@lp0.org>
To: Dann Schuler <DannSchuler@hotmail.com>,
"<nanog@nanog.org>" <nanog@nanog.org>
Date: Thu, 02 Mar 2017 11:13:46 -0500
Errors-To: nanog-bounces@nanog.org
On Thu, Mar 2, 2017, at 10:32 AM, Dann Schuler wrote:
> Just a quick sanity check here since I know we can occasionally overlook
> the simple things. You have updated the firmware to the latest available
> version correct? Have you checked for any odd services like QoS,
> parental controls or an IDS? Have you tried wiping it to factory default
> and reconfiguring it?
>
> What happens if you give the affected machine a new IP? Could it be some
> service on the device affecting that specific IP?
>
Yes, I've done all of these. It was running the latest version of code
and I even tried rolling back. Disabled SPI firewalls, ipv6, verified
QoS and parental controls are off, etc.
The issue impacts multiple device so doesn't appear specific to one IP.
Thanks
