[193270] in North American Network Operators' Group
Re: SoCal FIOS outage(?) / static IP readdressing
daemon@ATHENA.MIT.EDU (Valdis.Kletnieks@vt.edu)
Wed Jan 4 16:56:38 2017
X-Original-To: nanog@nanog.org
To: "Paul B. Henson" <henson@acm.org>
From: Valdis.Kletnieks@vt.edu
In-Reply-To: <20170104082856.GH3709@bender.unx.cpp.edu>
Date: Wed, 04 Jan 2017 09:48:53 -0500
Cc: nanog@nanog.org
Errors-To: nanog-bounces@nanog.org
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On Wed, 04 Jan 2017 00:28:57 -0800, "Paul B. Henson" said:
> I'm about at the point where next time it goes down and it appears to be
> a remote issue I'm not going to bother to call it in; I'll just cross my
> fingers and hope it fixes itself within a day or so and only report it
> if it doesn't. I don't think my calls today did anything but waste my
> time.
Even if nothing else happens, calling in and reporting the problem *does*
(or at least it *should*) set the clock running for any SLA-related compensation.
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