[192943] in North American Network Operators' Group
Re: Disney Brands GeoIP Contact
daemon@ATHENA.MIT.EDU (Don Fanning)
Sun Dec 4 11:04:56 2016
X-Original-To: nanog@nanog.org
In-Reply-To: <CAFEgG3rtZMi+RgoUMQuNHb925Q34mekSr4dPtNn0HReEXHZH4g@mail.gmail.com>
From: Don Fanning <don@00100100.net>
Date: Sat, 3 Dec 2016 13:14:28 -0800
To: James Baldwin <jbaldwin@antinode.net>
Cc: nanog@nanog.org
Errors-To: nanog-bounces+nanog.discuss=bloom-picayune.mit.edu@nanog.org
Hi James,
I work for Disney (DTSS) and service that piece of the infrastructure.
We use Digital Element's Netacuity product. If your network block is
resolving wrong, I would contact them directly. That saves us the
work of contacting them directly for you. DE's email relating to data
updates is ip-data@digitalelement.com.
Cheers,
-Don
On Wed, Nov 30, 2016 at 8:25 AM, James Baldwin <jbaldwin@antinode.net> wrote:
>
> Does anyone have contacts at Disney or an associated brand (Hulu, Disney,
> ESPN)? They all appear to have out of date or incorrect GeoIP information
> for our Level3 block.
>
> I have been able to whitelist our corporate locations with Hulu however I
> have been unable to reach anyone at the other sites. I would love to find
> out which third party they are using for their information and correct the
> problem at the source (MaxMind is correct).
>
> - James
